Your password is saved in the system-database and encrypted one-way via sha512-Hash-Function after it was “salted” (for your own security). Even System administrators of the Server/Database can read your password.

This process guarantees, that even in the case of an hacker-assault with stolen data, your personal password can not be used by them.


Although we hash our password, you should use strong passwords. Consider that a strong password contains at least one character of each following types, is more that 8 characters long (the longer, the better) and should not contain parts of words from dictionaries.

  • upper-case letters (A-Z)
  • lower-case letters (a-z)
  • numerals (0-9)
  • special-chars (e.g. !?/()§$&#*.-,)


If you lost your password, you have to request a new one. Because of the encrypted storage in our Database, we cannot restore it.

Open the login-page of your System (e.g. and click on “lost password”.

You can now insert your username or your email-address.

After submitting the form, you will receive a email to your address with a link to reset the password.

This links leads you to a password-insertion form, where you can define a new password.